Help Center | BarcodeBuddyPRO

Welcome to the Help Center of BarcodeBuddyPRO!

You've arrived at the ultimate resource to fully harness the capabilities of our BarcodeBuddyPRO solution. If you've just launched BarcodeBuddyPRO and find yourself feeling lost or overwhelmed, we highly recommend starting with the step-by-step user manual provided below. It's designed to familiarize you with every aspect of our software and highlight important features to pay attention to.

We believe that familiarizing yourself with the contents of our Help Center is crucial because it provides you with the necessary guidance and information to effectively navigate and utilize our solution. With this in mind, we urge you to proceed with caution and deliberate consideration. Rushed or inconsiderate actions can lead to data loss or significant complications within your computer's system - outcomes we all certainly want to avoid. Therefore, taking the time to thoroughly understand our resources in the Help Center can be immensely beneficial. So, take your time, and happy reading!

What exactly do I receive by purchasing BarcodeBuddyPRO?

After purchase, you'll immediately receive: Download Link: A link to download BarcodeBuddyPRO. Activation Key: An email with a unique key needed to activate your software.
What else do I need to fully utilize the software?

In addition to our software, you will just need the following : A PC computer operating on Windows 10/11 (64-bit) system equipped with a mouse and keyboard A4/A6 printer 1D wired barcode scanner of any brand capable of reading CODE128 barcodes (learn more)
What are the system requirements to run BarcodeBuddyPRO?

Minimum system requirements are the following : Operating System: Windows 10 (64-bit) RAM: 4 GB Free Disk Space: 50 MB Graphics Card: Integrated (sufficient for basic operations)
What's included in the demo version of BarcodeBuddyPRO?

The demo version lets you test our solution in your work environment (without the need to have a barcode scanner, YET!). Take it for a spin and see for yourself how useful it can be for your business.
How many computers does the license cover?

A single license/purchase is valid for one computer only. If you're interested in more than one license, please contact us directly so we can prepare you an individual offer.
How do I configure my 1D barcode scanner?

Your 1D barcode scanner should be set to "USB HID Keyboard" mode (which in most cases is default), allowing you to input scanned data as if it was typed on a computer keyboard. Ensure it's configured to simply transmit the scanned characters without adding or subtracting anything. This setting ensures seamless integration with BarcodeBuddyPRO for efficient task automation. For specific configuration instructions, refer to your scanner's manual or contact the manufacturer.
What about future software updates and post-purchase support?

We are committed to continuously improving BarcodeBuddyPRO and providing our customers with the best possible experience. Here’s what you can expect regarding updates and support: Software Updates: As BarcodeBuddyPRO evolves, you will be notified directly within the operating system about the availability of new software updates. These updates are designed to enhance functionality, introduce new features, and ensure compatibility with the latest hardware. Additionally, we might send you brief information via email regarding major updates or essential changes. Post-Purchase Support: Our support team is here for you. Whether you have questions about setup, need help troubleshooting, or want tips on how to maximize your use of BarcodeBuddyPRO, we’re just an email away.
Do I need programming experience to operate the software?

No - Our software is designed to be user-friendly and intuitive, incorporating all necessary functionalities within a single graphical interface.
Does the software require an internet connection to work?

Yes and No - An internet connection is required during the initial installation for activation purposes. However, once the software is activated, the main functions operate independently without the need for a continuous internet connection. An internet connection is also necessary when you access the "About" section and select "Check for Updates" to manually check for new versions of the software.
What do you mean by "recording"? Does your software record my computer screen?

No, BarcodeBuddyPRO does not record your computer screen. Our program is built to record a set of actions performed using the keyboard and mouse, but only when you explicitly allow it to do so. This feature is intended for later playback of these actions, facilitating task automation. Rest assured, the software only records these actions when you initiate the recording process, and it does not continuously monitor or record your computer's activities. Your privacy and control over the software's functionality are our top priorities.
Is it safe to let your program control my PC?

The safety of using our program to control your PC largely depends on how it is used. It is crucial to follow the provided instructions carefully and ensure that the environment remains consistent. Our software operates by recording and replaying the coordinates on the screen along with mouse and keyboard inputs. Any deviation in the environment from the one in which the actions were recorded can lead to potential discrepancies or damages. Therefore, for optimal safety, the recorded activities should be executed in an identical setup to where they were initially captured.
Can I share the same profile across multiple computers?

While it is technically possible to share the same profile across multiple computers, we advise against doing so due to numerous dependencies that can lead to errors or damage. Differences in hardware, software settings, and even screen resolutions can affect how actions are replayed on different systems. For the best results and to ensure safety, we recommend recording the actions anew on each computer where you intend to use the program.
What languages can be set in the software?

The software is currently available in English language only.
Can I automate an act of drawing?

No, our program cannot register an act of drawing. BarcodeBuddyPRO is designed to capture mouse cursor positions only at the moment a mouse button is pressed or released. If the software detects that a mouse button is being held down, it records only the coordinates of where the click began and where it was released. This means that while BarcodeBuddyPRO can accurately track clicks and movements for tasks involving navigation or selection, it does not support the continuous tracking required for drawing.
Do you have any solution for easy file management?

Our software includes two versatile barcode generators that allow you to create barcodes from file names within a folder or cell values from an Excel spreadsheet. This feature is ideal for businesses managing a catalog of assets, such as graphic files used for T-shirt printing. By generating barcodes for these files, you can expedite the search and retrieval process during printing operations. For instance, after recording the action of opening a graphic file, you can scan a barcode from a client’s order to automatically locate and display the corresponding file in your directory. This efficient method minimizes search time and enhances operational workflow, making it easier to manage and access your digital assets.